Bristol Terms and Conditions

PLEASE NOTE THAT THIS WEBSITE IS A BOOKING/ENQUIRY/CONTACT SERVICE OPERATED BY PRACTICAL CAR & VAN RENTAL LTD ON BEHALF OF OUR FRANCHISEES. ANY BOOKING/ENQUIRY/CONTACT IS MADE WITH THE FRANCHISEE AND ANY LEGAL CONTRACT IS ENTERED INTO BETWEEN THE RENTER AND THE FRANCHISEE DIRECTLY, NOT PRACTICAL CAR & VAN RENTAL LTD. THE DETAILS OF THE LEGAL ENTITY CAN BE FOUND ON THE FRANCHISEES WEBPAGE OR BY CONTACTING PRACTICAL HEAD OFFICE ON 0121 772 8599.

All drivers and/or payees must show valid original driving licences plus 2 forms of ID, copies are not accepted. ID's must be no less than 3 months or 12 weeks old. See below for the GB licence check procedure.
All pricing is per day and subject to availability.
Minimum rental period is 24 hours (unless stated otherwise).
All rentals include insurance (subject to excess, breakdown cover, mileage (subject to local limits) and VAT).
All rentals are subject to the insurance qualification of all driver's full details can be found:- Terrms & Conditions PDF.
Collision Damage Waiver may be available – please ask for details.
The Damage and Theft excess may vary by location – please ask for details.
Van Rentals are subject to an overhead roof damage excess.
Additional Drivers are acceptable at an additional cost.
Drivers must have held their licence for a minimum of 12 months (or 2 years if the driver is under 25 or a non UK licence holder and local restrictions may apply too).
Deposits by credit or debit card are required on all rentals. Payment is generally taken when you collect the vehicle, however this policy varies, please check with your renting location as some sites require a booking deposit.
When you reserve a vehicle with us we will assume your drop off time is the same as your pick up time UNLESS YOU MAKE IT CLEAR OTHERWISE.

Car Hire Age Range: 23-75 (this may vary on some makes and models)
MPV Hire Age Range: 25-75 (this may vary on some makes and models)
Van Hire Age Range: 23-72 (this may vary on some makes and models)
Minibus Hire Age Range: 25-70 (this may vary on some makes and models)
Drivers outside these ranges may be accepted subject to insurance clearance (surcharges may apply)

Foreign Licence Rules - We must be able to read and understand the licence presented and establish it is valid. We cannot accept an International Drivers Permit on its own without the original under any circumstances. European Licences with the EU symbol are acceptable without an International licence. IDP's are intended for the purpose of translation and validity of the original. The onus is on the Renter to provide a translation to confirm all our Insurance Risk questions.
Sat Nav units may be available - please ask for details.

Each of our franchisees is a separate legal entity and as such Practical Car & Van Rental Ltd can not and will not be held responsible for any financial recompense or legal liability deemed appropriate by any third party.

Cancellation and No Show Policy

If your travel plans change, you may normally cancel your booking free of charge anytime up until 24 hours before your rental is due to start except rentals commencing on a Monday which require 48 hours notice of cancellation. Please check with your renting site if the local terms are different.

If you fail to pick up your car or van on the day your rental is due to start, or do not cancel with more than 24 hours notice prior to the time it is due to start, you will be required to pay at least £50 or the locations own designated fee.

Vehicles are subject to availability. If not available a free upgrade to the next vehicle group will be offered. The location you want to book with will give you a minimum 48 hours notice in the event that they have to cancel your booking in extreme unforeseen circumstances, Cancellation would only occur after every effort has been made to source an alternative vehicle/transport and where a free upgrade would not be appropriate.

GB Driving Licence Checking procedure.

You may check your licence yourself online no more than 72 hours in advance OR check at the rental office when you collect your vehicle.

This will add a few minutes to the normal procedure so please allow time for this to be done.

This is essential for Rental Companies to do in order to comply with the Insurance Companies Rules.

To check you will need your Driving Licence, National Insurance Number and Post Code.

First go to this web site address:- https://www.gov.uk/view-driving-licence

Then choose to SHARE the driving licence information, this page can be printed as well. If you cannot print - no problem - BUT make sure you bring the SHARE code to the rental office along with the licence and your ID. NB note the share code is case sensitive.

All GB Drivers Must Do This

On arrival at site the renting location will enter the SHARE code that you the driver(s) have been given. This will be printed and retained (on ONE page) all of the drivers information. The rental company has to have this information for their Insurance Company.

There is also another option for GB customers who have trouble on the web checking their own licence or who don't know their National Insurance number. If GB licence holders cannot generate a code online then you can call 0300 083 0013 (national rate from a land line) and DVLA will provide you with a SHARE code. Monday to Friday 8.00am to 7pm, Saturday 8.00am to 2pm. National Insurance number NOT needed.

Alternatively you can call DVLA on 0300 790 6801 (national rate from a land line) and leave permission for your driving record to be checked verbally by a nominated person or organisation. You have to go through 3 levels of options which are 1 - 4 - 2. This permission is valid for 7 days. Monday to Friday 8.00am to 7pm, Saturday 8.00am to 2pm. National Insurance number NOT needed. The nominated site who needs the information then calls DVLA, states who they are and that there is a verbal message allowing them the information. DVLA will then give the details the site needs (entitlements and endorsements).

Out of Hours Collection and Return Policy

All vehicles dropped back to us or collected from us out of office hours will incur a charge of £50 (including VAT).

Both Out of Hours Collection & Return incurs a separate £50 fee. If the out-of-hours collection and return are mentioned and arranged at the time of booking then a discounted charge of £70 can be applied for both charges instead of £100 in total. This discount is also available for bank holidays. Out of hours collection and drop-off is subject to availability.

This is subject to approval and availability from the location.

Contact - 01173292610

NO SHOW AND CANCELLATION POLICY

Failing to show up will result in £50 cancellation fee.

If the booking is cancelled before at least 48 then you will get full refund. However, failing to cancel the booking before 48 hours before collection will result in £50 cancellation charges.

Booking fee is non-refundable if the booking is cancelled within 48 hours prior your collection time.

For hires more than 3 weeks, the minimum cancellation fee will be £150 for all vehicles. Cancellation fee up to 30% of the total hire charge may be taken if you do not cancel the booking before 48 hours prior your collection time.

Long term hires - For hires more than 3 weeks, if you decide to cancel the hire mid term, a cancellation fee of at least £150 or 50% of the total remaining hire cost will be applicable. If any discount has been given for the long term hire, it can be retained and the total hire cost will adjust to the cost shown on our website at the time of cancellation.
If you decide to drop the vehicle back to us within 3 weeks while being on a long term contract of up to 6 weeks then the total hire cost will be retained. If your contract is more than 6 weeks then up to 50% of the total hire cost will be retained.

Booking and prices

All our online prices show a discounted price. If you book online and pay for the booking deposit then it is done at a discounted price shown online. If the booking is made over the phone or in the office then additional charges may apply.

All our online prices are with at least £5 discount, which is not available when booking is being made over the phone or in the office.

Booking deposit is non-refundable if any of the terms and conditions for the insurance are not met by the renter for example insurance being declined due to having major endorsements in the last five years. Please refer to the terms and conditions.

Admin and valet Charges

Administrative charges will be taken for Road Traffic Act Penalties, refuelling the vehicle, Parking penalty charge notice, congestion charges and for any documentation which needs to be carried out for the length of the hired vehicle.

Road Traffic Act Penalties - The Renter is responsible for compliance on speeding, parking, bus lane rules, Dart Charges and London Congestion charges.

Return fuel policy - Vehicles must be returned with the same amount of fuel, which is given at the time of collection. Failure to do so will result in an admin charge of £25 + refuelling cost.

We will administer charges for any fines, penalties and documents we have to process for you. The admin charges are fixed at £25 per documentation. The renter will be held liable for any penalties, fines and charges incurred during the hire period of the vehicle and the renter must pay administrative charges within 5 working days from the issue date.

No pets and no smoking allowed in our vehicles. If the vehicle is found to have been smoked in or/and if you have had a pet in then a full valet charge will incur. If the vehicle is not brought back in the same condition then a valet charge will incur

Practical - A National Company with a Local Service

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