Buckingham Terms and Conditions

PLEASE NOTE THAT THIS WEBSITE IS A BOOKING/ENQUIRY/CONTACT SERVICE OPERATED BY PRACTICAL CAR & VAN RENTAL LTD ON BEHALF OF OUR FRANCHISEES. ANY BOOKING/ENQUIRY/CONTACT IS MADE WITH THE FRANCHISEE AND ANY LEGAL CONTRACT IS ENTERED INTO BETWEEN THE RENTER AND THE FRANCHISEE DIRECTLY, NOT PRACTICAL CAR & VAN RENTAL LTD. THE DETAILS OF THE LEGAL ENTITY CAN BE FOUND ON THE FRANCHISEES WEBPAGE OR BY CONTACTING PRACTICAL HEAD OFFICE ON 0121 772 8599.

• All drivers and/or payees must show valid original driving licences plus 2 forms of ID, copies are not accepted. ID's must be no less than 3 months or 12 weeks old. See below for the GB licence check procedure.
• All pricing is per day and subject to availability.
• Minimum rental period is 24 hours (unless stated otherwise).
• All rentals include insurance (subject to excess, breakdown cover, mileage (subject to local limits) and VAT).
• All rentals are subject to the insurance qualification of all driver's full details can be found:- Terrms & Conditions PDF.
• Collision Damage Waiver may be available – please ask for details.
• The Damage and Theft excess may vary by location – please ask for details.
• Van Rentals are subject to an overhead roof damage excess.
• Additional Drivers are acceptable at an additional cost.
• Drivers must have held their licence for a minimum of 12 months (or 2 years if the driver is under 25 or a non UK licence holder and local restrictions may apply too).
• Deposits by credit or debit card are required on all rentals. Payment is generally taken when you collect the vehicle, however this policy varies, please check with your renting location as some sites require a booking deposit.
• When you reserve a vehicle with us we will assume your drop off time is the same as your pick up time UNLESS YOU MAKE IT CLEAR OTHERWISE.

Car Hire Age Range: 23-75 (this may vary on some makes and models)
MPV Hire Age Range: 25-75 (this may vary on some makes and models)
Van Hire Age Range: 23-72 (this may vary on some makes and models)
Minibus Hire Age Range: 25-70 (this may vary on some makes and models)
Drivers outside these ranges may be accepted subject to insurance clearance (surcharges may apply)

• Foreign Licence Rules - We must be able to read and understand the licence presented and establish it is valid. We cannot accept an International Drivers Permit on its own without the original under any circumstances. European Licences with the EU symbol are acceptable without an International licence. IDP's are intended for the purpose of translation and validity of the original. The onus is on the Renter to provide a translation to confirm all our Insurance Risk questions.
• Sat Nav units may be available - please ask for details.

Each of our franchisees is a separate legal entity and as such Practical Car & Van Rental Ltd can not and will not be held responsible for any financial recompense or legal liability deemed appropriate by any third party.

Cancellation and No Show Policy

If your travel plans change, you may normally cancel your booking free of charge anytime up until 24 hours before your rental is due to start except rentals commencing on a Monday which require 48 hours notice of cancellation. Please check with your renting site if the local terms are different.

If you fail to pick up your car or van on the day your rental is due to start, or do not cancel with more than 24 hours notice prior to the time it is due to start, you will be required to pay at least £50 or the locations own designated fee.

Vehicles are subject to availability. If not available a free upgrade to the next vehicle group will be offered. The location you want to book with will give you a minimum 48 hours notice in the event that they have to cancel your booking in extreme unforeseen circumstances, Cancellation would only occur after every effort has been made to source an alternative vehicle/transport and where a free upgrade would not be appropriate.

GB Driving Licence Checking procedure.

You may check your licence yourself online no more than 72 hours in advance OR check at the rental office when you collect your vehicle.

This will add a few minutes to the normal procedure so please allow time for this to be done.

This is essential for Rental Companies to do in order to comply with the Insurance Companies Rules.

To check you will need your Driving Licence, National Insurance Number and Post Code.

First go to this web site address:- https://www.gov.uk/view-driving-licence

Log in with the full 16 digit driver number, National Insurance Number and Postcode.

Then choose to SHARE the driving licence information, this page can be printed as well. If you cannot print - no problem - BUT make sure you bring the SHARE code to the rental office along with the licence and your ID. NB note the share code is case sensitive​.

All GB Drivers Must Do This

On arrival at site the renting location will enter the SHARE code that you the driver(s) have been given. This will be printed and retained (on ONE page) all of the drivers information. The rental company has to have this information for their Insurance Company.

There is also another option for GB customers who have trouble on the web checking their own licence or who don't know their National Insurance number. If GB licence holders cannot generate a code online then you can call 0300 083 0013 (national rate from a land line) and DVLA will provide you with a SHARE code. Monday to Friday 8.00am to 7pm, Saturday 8.00am to 2pm. National Insurance number NOT needed.

Alternatively you can call DVLA on 0300 790 6801 (national rate from a land line) and leave permission for your driving record to be checked verbally by a nominated person or organisation. You have to go through 3 levels of options which are 1 - 4 - 2. This permission is valid for 7 days. Monday to Friday 8.00am to 7pm, Saturday 8.00am to 2pm. National Insurance number NOT needed. The nominated site who needs the information then calls DVLA, states who they are and that there is a verbal message allowing them the information. DVLA will then give the details the site needs (entitlements and endorsements).​

Special Rates

Please phone us for a competitive personalised quote to suit your own individual requirement. Prices start from approximately £200.00 per week & £600.00 per month depending on chosen vehicle. European Travel/Going abroad? Cars from £400 per week. Vans from £600 per week. All inclusive of all charges including foriegn breakdown cover & comprehensive insurance with 1500 miles per week.

Valeting & Cleaning Charges

Please return all vehicles in the same condition to how you would expect to pick them up in.  We obviously understand not all rentals may be able to do this particularly on the outside of the vehicle in certian weather conditions but where substantial cleaning is necessary, especially inside due to lack of care and attention then we do reserve the right to charge a fee to the hirer for cleaning which is normally from £35.00.

Mileage Limits & Insurance

Mileage is limited to 200 free miles per day, thereafter you will be charged 15p per mile plus VAT. An insurance excess of £1000.00 applies to all our vehicles on our fleet. An optional windscreen charge of just £2.00 plus VAT is available which waivers your £1000.00 excess against any damage to windscreens.

Buckingham Refuse Tip

Please note you will require a 'free' waste permit from BUCKS COUNTY COUNCIL if you are using one of our vans at the Buckingham Refuse Tip. These are available direct from BUCKS COUNTY COUNCIL by telephoning 01296 387828 and through their website. Unfortunately we cannot issue or supply them so please have one before you hire from us if you wish to use our vehicles at the Refuse Tip.

BOOKING FEE DEPOSITS & CANCELLATIONS

Please give us at least 48 hours notice of any cancellation to avoid a charge which is normally the rental fee as booked.  This way we can help others.

During peak periods we may well ask for a BOOKING FEE DEPOSIT against any larger reservations of multiple dates which will secure the customers rental booking period with a non-refundable deposit fee of £75.  This will be refunded FREE of charge if the booking is CANCELLED before 60 days of the hire date commencing.

The paid booking fee then comes off of the entire rental fee at the time of rental payment which is ONLY taken on the hire date itself.  We employ this policy due to suffering many unfortunate last minute cancellations and being unable to help our other customers who would gladly hire if the vehicle was readily available.

OPENING HOURS

Our BOOKING HOURS for all vehicles are 0900 to 1000 hours ONLY Monday to Saturday and we are CLOSED on Sundays and Bank Holidays.  We are open throughout the normal working day for any later logistics if it helps any customers picking up later on usually from 0830 up to 1600 hours Monday to Friday.   This policy allows us to offer a full 24 hour period of hire and plenty of time for each customer.  It also helps to eliminate double bookings or unforeseen lateness or delays.  We thank you for your understanding with this.

Foreign Driver Licences & Special Licence Cases

All Foreign Driving Licences (i.e. all non-UK Driving Licences) and special licence cases must be presented to us at least 96 hours in advance (preferably a couple of weeks in advance) in order to optain special licence clearance from our Insurance Department to enable them to qualify for the driving of any rental vehicle on our fleet.  This usualy incurrs a fee of £35 per driver upon guarenteed qualification to drive it.  No win - no fee!  

PLEASE NOTE THAT THIS WEBSITE IS A BOOKING/ENQUIRY/CONTACT SERVICE OPERATED BY PRACTICAL CAR & VAN RENTAL LTD ON BEHALF OF OUR FRANCHISEES. ANY BOOKING/ENQUIRY/CONTACT IS MADE WITH THE FRANCHISEE AND ANY LEGAL CONTRACT IS ENTERED INTO BETWEEN THE RENTER AND THE FRANCHISEE DIRECTLY, NOT PRACTICAL CAR & VAN RENTAL LTD. THE DETAILS OF THE LEGAL ENTITY CAN BE FOUND ON THE FRANCHISEES WEBPAGE OR BY CONTACTING PRACTICAL HEAD OFFICE ON 0121 772 8599.